Frequently Asked Questions

As a guide you can work out the size of bin required by measuring the length, width, and height of the items you want to get rid of.

A pile of waste with the dimensions of 2m long x 1m wide x 1m high equals 2m³. Therefore, a 2m³ skip bin would be the best fit.

The volume for a pile that is 3m long x 1.5m wide x 1.2m high equals 5.4m³. In this case you would be best placed with a 6m³ skip bin as a smaller size such as a 4m³ skip bin would not take all the waste.

Bin Size Guide:

Our standard hire period is 7 days. If you need the bin for just a few hours or a couple of days, please let us know and we will pick it up early.

Longer rental periods are available on request. Please talk to us when you make your booking.

Long-term rentals or permanent bins for commercial customers are also available. We will discuss pricing options with you and additional weekly rental charges may apply.

You can call us on (02) 4358 0959 or book online on www.ldbrownbins.com.au via our online ordering function.
You can also send us your booking details via email to sales@ldbrownbins.com.au and we will be in touch to finalize your booking.

Bookings before 10am will be delivered the same business day. Bookings after 10am will be the following business day.

We can deliver bins on request on a Saturday. On Sundays and Public Holidays, we are closed.

You do not need to be present when we deliver the bin. If you have special instructions for bin placement, please tell us when making the booking so we can brief our drivers.

Please ring the office and advise us of any planned change at least 24 hours ahead of schedule. Our drivers start their day early so to avoid additional call-out charges please let us know at least 24 hours before.

You can ring our office on (02) 4358 0959 or let us know via email on sales@ldbrownbins.com.au that the bin is ready to be picked up.

We accept a range of payment options including EFT, credit card or cash.

Payment is due on delivery of your skip bin for all non-account customers.

Depending on the type of bin ordered weight restrictions may apply. Excess weight is charged at $36/100kg.

Additional charges apply for car tyres, mattresses as well as tree and/or palm stumps or trunks as well as asbestos.

General and household waste including furniture, bed bases, old sofas, lounges, table and other furniture as well as cardboard and plastics

Household appliances such as white goods and kitchen goods

Mixed building and demolition waste including masonry, dry concrete, bricks and tiles, gyprock, plasterboard, sand, rocks, metal, timber

Green waste (but not grass with soil attached, no tree or palm stumps or trunks)

You are not allowed to put asbestos, fibro, liquid, chemical waste, resin, oil, fuel, soil or fill, medical waste, synthetic grass, tree stums with diameter greater than 50cm, gas cylinders, fire extinguishers, oil heaters or all types of batteries.

Mattresses and car tyres incur additional charges – please advise us when booking of their quantity.

You can fill to the top of the bin only. Our bins are covered before transport to prevent waste from falling out. By law we cannot transport bins that have waste above the sides of the bin or hanging out the back. All waste must be fully kept inside the bin.

Don’t overload the bin. Distribute weight evenly in the bin and put heavy items at the bottom.

Yes, however, there are strict guidelines for asbestos wrapping and removal. An asbestos instruction sheet will be delivered with the bin. Instructions on the safe handling of asbestos can also be downloaded from the NSW Environment Protection Authority.

Please click this link for more information: Dealing with household asbestos (nsw.gov.au)

Can the bin be put into the driveway?

Yes. Please note that our truck is 2.5m wide and we need some room to maneuver. If you have a particularly narrow driveway (including gates or pillars), please let us know so we can discuss bin placement options with you prior to delivery.

What if I have difficult access to my site?

Our drivers are very experienced with the delivery of bins and difficult access, but we’d appreciate a heads up, so we discuss bin placement options with you prior to delivery.

What if I can’t put the bin on my property?

If there is no space for the bin on your property, we can put the bin on the council strip or the road. Please check with your council whether you need a permit for this before placing the order with us.

If you plan to put a skip bin on your own private property, you do not need to apply for a council permit. However, if your skip is going on the street or on the nature strip, a council permit may be required; please contact the council directly.

All waste is taken to an EPA-licensed external recycling facility for the purpose of waste sorting & resource recovery.

We service all urban areas on the Central Coast, Lake Macquarie and Newcastle.

Please ring us for delivery in remote and rural areas. Delivery surcharges apply for some remote and rural areas.